Frequently Asked Questions
Everything you need to know about your Teadog experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, generally ranging from 7-14 business days.
What is your return policy for tea products?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, unopened items can be returned for a full refund, while opened items may be eligible for store credit.
Do you offer free shipping?
Yes, we provide free standard shipping on all domestic orders over $50. No coupon code is required; the discount is applied automatically at checkout.
How do I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your teas organic and ethically sourced?
We prioritize quality and sustainability. Many of our selections are USDA Certified Organic and Fair Trade, sourced directly from reputable estates that practice ethical farming.